SEBI SCORES 2.0 is an enhanced digital platform launched by the Securities and Exchange Board of India for centralized processing and monitoring of investor complaints and grievances. It stands for SEBI Complaints Redress System and serves as a unified portal for investors to file complaints against market intermediaries, listed companies, and other market participants. The platform provides end-to-end complaint lifecycle management with features like online filing, tracking, escalation mechanisms, and automated notifications.

SEBI SCORES 2.0 represents a significant upgrade from the original SCORES platform, incorporating advanced technology and user-friendly interfaces to strengthen investor protection mechanisms. The platform integrates with various market intermediaries' systems, enabling real-time data exchange and faster complaint resolution. It categorizes complaints based on nature, urgency, and jurisdiction, routing them to appropriate entities for resolution. The system maintains detailed analytics and reporting capabilities, helping SEBI monitor complaint trends, identify systemic issues, and take proactive regulatory measures. It also facilitates collaboration between SEBI, stock exchanges, depositories, and other market infrastructure institutions for comprehensive grievance redressal.